At kinggame, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information.
These highlights summarise our core privacy commitments. They do not replace the full Privacy Policy below — the complete legal text governs in all cases. Please read the full policy carefully.
All personal data collected by kinggame is stored on encrypted servers with strict access controls. We use industry-standard TLS encryption for all data in transit and AES-256 encryption for data at rest. Your information is never stored in plain text.
kinggame does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your data is shared only with service providers who help us operate the platform — and only under strict data processing agreements that bind them to confidentiality.
kinggame fully complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. We are committed to upholding the rights of Filipino data subjects as defined under the Act and the National Privacy Commission's guidelines.
You have the right to access, correct, delete, and port your personal data. You can also object to certain types of processing and withdraw consent at any time. kinggame provides clear, accessible channels for exercising all of these rights without unnecessary delay.
kinggame retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by PAGCOR regulations and Philippine law. When data is no longer needed, it is securely deleted or anonymised in accordance with our data retention schedule.
In the unlikely event of a personal data breach that poses a risk to your rights and freedoms, kinggame will notify affected players and the National Privacy Commission within the timeframes required by the Data Privacy Act. We maintain an incident response plan for exactly this purpose.
kinggame ("we," "us," or "our") is committed to protecting the privacy and personal data of all players and visitors who use the kinggame platform at kinggame.one. This Privacy Policy describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information in connection with your use of the kinggame platform.
We understand that entrusting us with your personal data is a significant matter. Filipino players deserve transparency about how their information is handled — and that is exactly what this policy provides. We have written it in plain, accessible language while maintaining the legal precision required by applicable Philippine law.
This Privacy Policy is effective as of 1 January 2026 and supersedes all previous versions. We encourage you to review this policy periodically, as it may be updated from time to time to reflect changes in our practices or applicable law.
For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, kinggame is the personal information controller in respect of the personal data collected through the kinggame platform.
As personal information controller, kinggame determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with applicable data protection law. Our designated Data Protection Officer (DPO) can be contacted at the details provided in Section 16 of this policy.
kinggame collects the following categories of personal data from players and platform visitors. We collect only what is necessary for the purposes described in this policy.
kinggame collects personal data through the following means:
The majority of personal data we hold is provided directly by you when you register an Account, complete KYC verification, make a deposit or withdrawal, contact customer support, respond to surveys, or interact with any feature of the kinggame platform.
When you access the kinggame platform, certain technical data is collected automatically through cookies, web beacons, server logs, and similar technologies. This includes your IP address, device information, browser type, and session activity. Please refer to Section 8 for full details of our cookie practices.
kinggame may receive personal data about you from the following third-party sources:
kinggame processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (your Account agreement with kinggame) |
| KYC identity and age verification | Legal obligation (PAGCOR regulations, Data Privacy Act, AML law) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interests of kinggame and protection of players |
| AML and regulatory compliance | Legal obligation (AMLA, PAGCOR directives) |
| Customer support communications | Performance of a contract / legitimate interests |
| Marketing and promotional communications | Consent (you may withdraw at any time) |
| Platform analytics and improvement | Legitimate interests of kinggame |
| Responsible gaming monitoring | Legal obligation / legitimate interests (player protection) |
kinggame uses the personal data we collect for the following purposes:
Where you have given your consent, kinggame may use your contact details to send you information about promotions, bonuses, new games, and other kinggame offers. You may withdraw your consent to marketing communications at any time by updating your Account preferences or contacting our support team. Withdrawal of marketing consent does not affect the lawfulness of processing carried out prior to withdrawal.
kinggame uses your gaming activity data to monitor for signs of problem gambling behaviour and to administer responsible gaming tools including deposit limits, loss limits, session timers, cooling-off periods, and self-exclusion. This processing is carried out in the interests of player protection and in compliance with PAGCOR's responsible gaming requirements.
kinggame does not sell your personal data. We share your data only in the following circumstances and only to the extent necessary for the stated purpose:
kinggame engages trusted third-party service providers to assist in operating the platform. These include identity verification and KYC providers, payment processors (GCash, Maya, banking partners), fraud detection services, cloud hosting and infrastructure providers, customer support platform providers, and email and SMS communication services. All service providers are bound by data processing agreements that prohibit them from using your data for any purpose other than providing services to kinggame.
Certain game providers whose titles are available on the kinggame platform may receive limited technical data (such as a pseudonymous player identifier and session data) necessary to operate their games. These providers do not receive your full identity or financial data.
kinggame may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, the Bureau of Internal Revenue, or other Philippine government authorities where required by law, court order, or regulatory directive. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or substantially all of kinggame's assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
kinggame may share your personal data with third parties in any other circumstances where you have given your explicit prior consent to such sharing.
kinggame uses cookies and similar tracking technologies on the kinggame platform. Cookies are small text files placed on your device that help us recognise you, remember your preferences, and understand how you use our platform.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Essential for platform operation — login sessions, security tokens, load balancing | No — required for the platform to function |
| Functional | Remember your preferences such as language, display settings, and responsible gaming limits | Yes — but may affect platform experience |
| Analytics | Understand how players use the platform to improve features and performance | Yes — via cookie preferences |
| Marketing | Deliver relevant promotional content to players who have opted in to marketing | Yes — via cookie preferences or Account settings |
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from using the kinggame platform. For full details of the cookies we use, please refer to our Cookie Notice available within the platform.
kinggame retains your personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods required by Philippine law and PAGCOR regulations:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with you as an individual. Anonymised data may be retained indefinitely for statistical and analytical purposes.
kinggame implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While kinggame takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your Account credentials. Please refer to Section 5 of our Terms & Conditions for your obligations regarding Account security.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by kinggame. We will respond to all valid requests within thirty (30) days of receipt, or within such extended period as permitted by law where the request is complex.
To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your full name, registered email address, and a description of your request. We may need to verify your identity before processing your request.
The kinggame platform is strictly intended for persons aged 21 years and above, in compliance with PAGCOR regulations governing online gambling in the Philippines. kinggame does not knowingly collect personal data from persons under the age of 21.
If kinggame discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately close the associated Account, delete the personal data in question (subject to any legal retention obligations), and take appropriate action in accordance with applicable law.
kinggame primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure providers or game software providers whose servers are located abroad.
Where personal data is transferred outside the Philippines, kinggame ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual clauses approved by the National Privacy Commission, adequacy decisions, or other legally recognised transfer mechanisms.
You may request information about the specific safeguards applicable to any international transfer of your personal data by contacting our Data Protection Officer.
The kinggame platform may contain links to third-party websites or services — for example, links to payment provider portals or responsible gaming support organisations. This Privacy Policy applies only to the kinggame platform and does not cover the privacy practices of any third-party websites or services.
kinggame is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit before providing them with your personal data.
kinggame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material — meaning they significantly affect your rights or how we use your personal data — kinggame will provide advance notice to registered players via email or a prominent notice on the platform prior to the changes taking effect. For minor or administrative changes, we may update the policy without prior notice.
Your continued use of the kinggame platform after the effective date of any amendment constitutes your acknowledgement of the revised Privacy Policy. If you do not agree with the revised policy, you may close your Account in accordance with Section 14.1 of our Terms & Conditions.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way kinggame handles your personal data, please contact our Data Protection Officer:
kinggame Data Protection Officer
Email: [email protected]
General Support: [email protected]
Response Time: Within 30 days of receipt of your request
If you are not satisfied with kinggame's response to your data protection concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information on how to file a complaint with the NPC is available on the NPC's official website.
kinggame encourages you to contact us directly in the first instance, as we are committed to resolving all data protection concerns promptly and fairly.
Now that you understand how kinggame protects your personal data, join thousands of Filipino players enjoying a secure, fair, and regulated online casino experience. Registration takes under two minutes.
PAGCOR-regulated · Data Privacy Act compliant · 21+ only · GCash & Maya supported